After-sales service
Facing the world's scientific and technological frontier, facing the major needs of the country, facing the main economic battlefield and facing people's life and health.
We always adhere to the principle of "user-centered, creating value for customers and society", and provide customers with rapid and high-quality services such as business consultation, technical support, on-site service, product testing, spare parts repair and skills training by professional teams.
7 x 24 hours
7 x 24 hours online, ready to provide professional pre-sales Q&A at any time, product technical training and other services. You are always welcome to visit our company.
Commitment to our customers
We will sign contracts and technical agreements with you using the national unified "Industrial Products Sales Contract". If you have any questions, we will communicate with you at the first time and track the logistics status throughout the process to ensure that you receive the goods in good condition.
Lifelong Maintenance
Within 1 year from the date of product sale, we will provide you with "three guarantees" service(for repair, replacement and refund) free of charge according to the agreement; outside the warranty period, we will provide lifelong product maintenance, system upgrade, fault handling, spare parts and personnel training services.